About Collappor8An Overview
We help business finish projects they don’t have the knowledge, skills or project management capabilities to complete themselves. We specialise in businesses with a turnover between $500k and $25 million, and 1-160 staff.
About Collappor8Our Humble Beginnings
Collappor8 started like most businesses – as a side hustle. The start was shaky as our founding partners built a solid business infrastructure that was scalable. Years of work, templates, contracts, workflows, CRM and accounting set up went into the business before it even had one client. Growing our client base until it was sufficient to support us on a full-time basis. Our Partner Jo Johnston has been full-time in the business since early-2017, with Partner Leah Ostermeyer joining her December 2017.
Our clients are mostly referred by word-of-mouth, referrals from current clients, and directly through our Partners networking efforts. We continue to nurture referrer partnerships, partnering with world-renowned businesses such as Intuit (QuickBooks), Zoho, & Asana. We work across all industries, in all State and Territories, in varying capacities.
Since December 2017, we have tripled in size and challenged our capacity giving rise to sourcing new workers. Today, we significantly work as a virtual business, allowing talented people to work from home, spend more time with their families, or travel anywhere in the world and still get paid.
The Collappor8 Way
The Collappor8 Way is the systematic application of a Collaborative Corporate Culture to everything we do with an entrepreneurial mindset.
We’re an experienced team of management consultants. Our experience stems from long careers in Accounting, Banking, Economics, Investments, Operations (including Supply Change) & International business. We have “First Class” financial & management accountants, headed by Leah Ostermeyer, our very own qualified Chartered Accountant. We have business consultants, business analysts, design and project managers headed by Jo Johnston – our very own International Investment Banker and career credit and investment analyst.
Our team has worked for and with some of the largest businesses in Australia, and has untold international experience. It is this experience and know-how that helps businesses achieve operational excellence through forging sustainable links between strategy, resource allocation, operations and people transformations.
We make things happen. We enable business goals to be realised. We help companies stay ahead of its competition. We do this by applying our first-class experience, capability and methodologies allowing us to do this time after time no matter how complex the situation.
We listen to our clients and meet their individual needs. We don’t believe in a one solution fits all approach, we believe businesses need to be unique and we foster this belief is cultivating points of difference, not cloning. We offer a range of advisory and outsource services that go beyond that of traditional consultancies. We are creative in our approach and look beyond simplistic short-term fixes that create a perception of improvement but lack real substance.
We are in the business of pushing our customers ahead through strategic planning, efficient allocation of resources and operational excellence to support what makes you great. For long-term success, our clients need us to work hard to transfer our skills and knowledge so that they can own the solution and sustain the changes that we collectively implement.
We are a powerful collective of experts, but our clients are experts in their business. When we work together – the results are felt fast, and the results are remarkable.
Our mission
We embrace a connected world delivering and sharing traditional, disruptive, hacker, and combination strategies, processes and tactics to get an edge in your business. Our mission is to empower Australian businesses to make decisions with confidence, and experience higher commercial success.
Our Approach
We believe a management consulting firm should be more than an advisor. We put ourselves in our clients’ shoes, align our incentives with their objectives, and collaborate to unlock the full potential of their business. This builds deep and enjoyable relationships.
The right approach is necessary for the right outcome. Collappor8 approaches work by applying its external knowledge to your organisation’s internal way of doing work. We know that in order to maximise the potential of success for your company we need to shape our expert advice in a way that applies to your way of doing business. This allows us to create rich relationships with our clients. We:
+ Establish lasting relationships
+ Build solid partnerships
+ Structure improvements in overall productivity and individual performance
+ Help and build great teams that attract, develops, inspires and retains exceptional people, and
+ Exchange and share ideas and knowledge that endure
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Our core values
Alignment & Accountability
We make and support business decisions through experience and good judgement. Delivering our very best in all we do, holding ourselves accountable for results.
Passion for Results
We show pride, enthusiasm and dedication in everything that we do. We are committed to performance and maximising revenue.
Open Communication
It is necessary for all team members to openly share their opinions and views, and engage healthy debate. Brain-storming exercises should be spirited and passionate.
Excellent Customer Service
We are dedicated to satisfying customer needs and honouring commitments that we have made to them.
Teamwork
Our team is supportive of each other’s efforts, loyal to one another, and care for each other both personally and professionally.
Balance
We are flexible, helping team members strike health work and life balance with dignity and privacy.
Integrity & Respect
Acting with courage, challenging the status quo and finding new ways to grow our company and each other. We treat our team members, customers, partners and suppliers with mutual respect and sensitivity, recognising the importance of diversity.
Community & Environment
We strive to help and improve the communities where we work and live. We are concerned about the environment and promote the use of recyclable products and renewable energy.
get the Collappor8 guarantee
At Collappor8 we are confident in our abilities to diagnose and recommend effective solutions to your business problem. We promise to waive fees in the event of client-dissatisfaction, or to continue working at no extra charge until satisfaction is achieve. Get Our Charter of Success!
“But how can you possibly guarantee your consulting services, when your clients’ outcomes depend as much on their own part in the relationship as on yours?”
We promise to:
Be explicit in detailing our role
in your project or task, setting out in writing what is consider to be our responsibilities and which lie in your hands. We won’t commence any work until we have agreed the distribution of tasks and responsibilities.
Clearly document what is covered by our guarantee.
It will relate mainly to the diagnosis of problems and the recommendations we provide. We may extend the Guarantee to the successful implementation, we may also guarantee quantified cost savings or performance-improvement measures.
Safeguard our own interests
by pausing frequently to ask you to evaluate the contribution we are making. If at any point, you expresses dissatisfaction, we can make adjustments to resolve issues and increase value.
Cut out early.
If it becomes clear that we are simply unable to deliver the value expected by you, we can terminate the consulting relationship. Naturally we will need to comply with your guarantee of returned fees (or of charging no fees).